Hi gom, contacted you but with no reply so posting here.

Started by IMNescafe 970 Views

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By IMNescafe

2012.08.17

I can't watch the WCS VODs even though I'm a premium subscriber. What's the problem here? I've got the premium yearly subscription for 2012. Am I missing something here? Please respond soon.

By IMNescafe

Quote

- 2012.08.17

Thanks for the reply, here and via e-mail. I understand why I can't access the VODs now. For the record I will not be purchasing the 15 dollar ticket, more as a matter of principle than anything else. It's not about the 15 dollars, I just don't see why there had to be an expiry date on the coupons.

I hope you will rethink this, if not for this event then for future events. Again, thanks for your reply.

By GOM.Snowbird

Quote

- 2012.08.17

Coupons have expired and cannot be reactivated afaik. You will be required to purchase the ticket or just wait a few days until the VODs become free (7 days after the match was played).

By HiveMindAU

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- 2012.08.17

This is the reply I got from GOM with exactly the same problem as you:

Dear user,

We would like to apologize for the late response.

Unfortunately, 2012 WCS Korea Nationals Season ticket discount coupon was expired on August 9^th(KST).

In order to not confuse customers we have tried to make the deadline as transparent as possible and have mentioned it on our announcement.

You may find our initial announcement about discount coupon here:

http://www.gomtv.net/2012wcskorea/news/70445

We are sorry if there have been any misunderstandings and hope this could clear up any confusion.

Thanks for your understanding.

We hope this answers your queries.

Should you have any further queries please do not hesitate to email us.

Thank you and kind regards,

GOMTV.net Support Team

GSL – Global StarCraft II League

E-Mail: support@gomtv.net

Gretech Corporation.

By IMNescafe

Quote

- 2012.08.17

EDIT: nevermind, I just found the place to buy the pass for it. I was travelling so I missed the coupon expiry, is there any way it can be reactivated?

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